Nails & Spa Flor Amor

4864 Melrose Avenue, Los Angeles, California 90029

★★★★4.0 (31 reviews)
Nails & Spa Flor Amor interior

Hours

  • Monday: 10:00 AM – 7:00 PM
  • Tuesday: 9:00 AM – 7:00 PM
  • Wednesday: 9:00 AM – 7:00 PM
  • Thursday: 9:00 AM – 7:00 PM
  • Friday: 9:00 AM – 7:00 PM
  • Saturday: 9:00 AM – 7:00 PM
  • Sunday: 10:00 AM – 5:00 PM

Services

Nail salon

Review Breakdown

5
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4
0
3
0
2
0
1
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**A Mixed Bag: An Overall Impression of Super Nail Lounge** Super Nail Lounge offers a mixed experience – a pleasant start with genuinely kind staff and a beautiful manicure, but a deeply frustrating conclusion marred by significant issues with service and professionalism. The salon’s atmosphere is undeniably lovely, creating a welcoming space, yet the overall impression is one of rushed and impersonal service, highlighting a disconnect between the salon’s advertised professionalism and the reality of the client experience. The initial positive experience with Flor, who provided a beautiful gel manicure, is quickly overshadowed by a series of concerning events. The appointment process itself was incredibly rushed, with a significant delay before Flor arrived, and the subsequent issues with the manicure – including uneven polish application, a significant spillover, and the lack of attention to the client’s toe scabs – raise serious concerns. The subsequent handling of the client’s injury, involving a deep cut and failure to provide medical assistance, is particularly alarming and suggests a lack of proper safety protocols. While some reviews highlight Flor's helpfulness and professional demeanor, the recurring themes of rushed appointments, a lack of attentiveness, and unresolved issues with the service create a troubling pattern. The overall impression suggests a need for significant improvement in customer service and attention to detail – a sentiment echoed in the numerous negative reviews detailing a deeply disappointing experience. Ultimately, while the salon boasts a pleasant atmosphere, the reality of the service provided doesn’t quite match the advertised promise.

Location

Other nail salons in Los Angeles