Nails & Spa Flor Amor
4864 Melrose Avenue, Los Angeles, California 90029
Hours
- Monday: 10:00 AM – 7:00 PM
- Tuesday: 9:00 AM – 7:00 PM
- Wednesday: 9:00 AM – 7:00 PM
- Thursday: 9:00 AM – 7:00 PM
- Friday: 9:00 AM – 7:00 PM
- Saturday: 9:00 AM – 7:00 PM
- Sunday: 10:00 AM – 5:00 PM
Services
Review Breakdown
**A Mixed Bag: An Overall Impression of Super Nail Lounge** Super Nail Lounge offers a mixed experience – a pleasant start with genuinely kind staff and a beautiful manicure, but a deeply frustrating conclusion marred by significant issues with service and professionalism. The salon’s atmosphere is undeniably lovely, creating a welcoming space, yet the overall impression is one of rushed and impersonal service, highlighting a disconnect between the salon’s advertised professionalism and the reality of the client experience. The initial positive experience with Flor, who provided a beautiful gel manicure, is quickly overshadowed by a series of concerning events. The appointment process itself was incredibly rushed, with a significant delay before Flor arrived, and the subsequent issues with the manicure – including uneven polish application, a significant spillover, and the lack of attention to the client’s toe scabs – raise serious concerns. The subsequent handling of the client’s injury, involving a deep cut and failure to provide medical assistance, is particularly alarming and suggests a lack of proper safety protocols. While some reviews highlight Flor's helpfulness and professional demeanor, the recurring themes of rushed appointments, a lack of attentiveness, and unresolved issues with the service create a troubling pattern. The overall impression suggests a need for significant improvement in customer service and attention to detail – a sentiment echoed in the numerous negative reviews detailing a deeply disappointing experience. Ultimately, while the salon boasts a pleasant atmosphere, the reality of the service provided doesn’t quite match the advertised promise.