Nail First
2801 Candler Road # 101, Decatur, Georgia 30034
Hours
- Monday: 10:00 AM – 8:00 PM
- Tuesday: 10:00 AM – 8:00 PM
- Wednesday: 10:00 AM – 8:00 PM
- Thursday: 10:00 AM – 8:00 PM
- Friday: 10:00 AM – 8:00 PM
- Saturday: 10:00 AM – 8:00 PM
- Sunday: Closed
Services
Review Breakdown
**A Mixed Bag of Experiences – Seeking a Comfortable and Thoughtful Nail Experience** Navigating this salon offers a decidedly mixed impression, with a noticeable balance of positive and, let's be honest, somewhat frustrating experiences. The salon’s strengths clearly lie in its attentive staff and a focus on customer service, notably with the English-speaking team. The staff’s professionalism and willingness to address concerns – particularly regarding nail health and the long wait times – are commendable. The salon’s menu and special offer for $35 for a manicure/pedicure are attractive, contributing to a pleasant atmosphere. However, a significant number of customers report issues with service quality, particularly regarding the length of service and the interaction with staff. While the salon is busy, the length of wait times and the lack of timely communication are areas of concern. The experience of receiving a nail repair was particularly jarring, with the staff's abrupt and potentially inappropriate behavior – including speaking in Vietnamese – creating a negative impression. Ultimately, while the salon's service is commendable, potential clients should weigh the overall experience and expect a potentially uneven level of attentiveness.