Modern Nails & Spa
72 Worcester Street, Grafton North Grafton, Massachusetts 01536
★★★★☆4.3 (80 reviews)
Hours
- Monday: 9:30 AM – 7:00 PM
- Tuesday: Closed
- Wednesday: 9:30 AM – 7:00 PM
- Thursday: 9:30 AM – 7:00 PM
- Friday: 9:30 AM – 7:00 PM
- Saturday: 9:00 AM – 6:00 PM
- Sunday: 10:30 AM – 5:00 PM
Services
Nail salon
Review Breakdown
5★
0
4★
0
3★
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2★
0
1★
0
A recent experience at Lotus Nails highlights a significant difference in service quality. Several customers have shared a deeply frustrating encounter centered around a damaged product – a shoe – which resulted in a conflict with staff regarding compensation. The experience emphasizes a lack of professionalism and a reactive approach, as customers felt their concerns were dismissed and ultimately, their investment was not valued. While some customers praise the staff’s skill and the quality of their work, the overall impression is one of inconsistent service and a frustrating experience, ultimately prompting a recommendation to seek alternative options.