Deluxe Nails Spa

2470 Solomons Island Road, Annapolis, Maryland 21401

★★★★4.4 (288 reviews)
Deluxe Nails Spa interior

Hours

  • Monday: 10:00 AM – 7:00 PM
  • Tuesday: 10:00 AM – 7:00 PM
  • Wednesday: 10:00 AM – 7:00 PM
  • Thursday: 9:30 AM – 7:00 PM
  • Friday: 9:30 AM – 7:00 PM
  • Saturday: 9:30 AM – 6:00 PM
  • Sunday: 10:30 AM – 5:00 PM

Services

Nail salon

Review Breakdown

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**A Mixed Bag of Experiences: Navigating the Hanna & Tom Experience** Navigating the Hanna & Tom nail salon presents a complex and somewhat unsettling experience, marked by a significant disconnect between service quality and customer treatment. While the salon’s commitment to providing a generally pleasant atmosphere – described as “friendly” and “organized” – is evident, the recent interactions with a particular technician, TOM, significantly impacted the overall impression. The initial service began with a markedly disrespectful and rushed experience, culminating in a confrontation that left a lasting negative impression. While the staff’s subsequent attempts to rectify the situation – including an apology and a promise of a discount – felt somewhat inadequate, the overall experience underscores a potential issue with accountability and a lack of empathy, creating a troubling pattern for loyal customers. The salon’s focus on providing a positive environment, coupled with the aforementioned issues with TOM, raises concerns about the salon’s commitment to its clientele.

Location

Other nail salons in Annapolis