Nail Tekz

174 Main Street, Hornell, New York 14843

★★★★3.6 (121 reviews)
Nail Tekz interior

Hours

  • Monday: 9:00 AM – 7:00 PM
  • Tuesday: 9:00 AM – 7:00 PM
  • Wednesday: 9:00 AM – 7:00 PM
  • Thursday: 9:00 AM – 7:00 PM
  • Friday: 9:00 AM – 7:00 PM
  • Saturday: 9:00 AM – 7:00 PM
  • Sunday: 10:00 AM – 5:00 PM

Services

Nail salon

Review Breakdown

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**A Focused Experience at [Salon Name]** At [Salon Name], a significant level of professionalism and attention to detail shines through, creating a welcoming and thoughtfully curated atmosphere. The staff consistently demonstrates a commitment to ensuring client satisfaction, evidenced by a responsive and patient approach from the nail technicians. While the salon’s dedication to detail is commendable, the experience of a recent client reveals a few areas requiring careful consideration. Several reviews highlight a concerning pattern of unprofessional conduct, specifically concerning the interaction with the nail technician, which significantly impacted the overall experience. The staff’s initial attitude toward the client, marked by dismissive language and a lack of empathy, is a recurring theme. Furthermore, the process itself presented challenges, with the use of excessive monomer, resulting in bubbles and potential nail damage, and a lack of thorough attention to detail throughout the entire service. The rushed nature of the service, coupled with the lack of a proactive effort to address the client’s discomfort, ultimately led to a deeply unsatisfactory experience. While the salon’s dedication to quick service is appreciated, this experience suggests a need for greater attention to client comfort and a stronger focus on maintaining a positive and respectful environment.

Location

Other nail salons in Hornell