Modern Spa

Hours

• Monday: 9:00 AM – 10:00 PM
• Tuesday: 9:00 AM – 10:00 PM
• Wednesday: 9:00 AM – 10:00 PM
• Thursday: 9:00 AM – 10:00 PM
• Friday: 9:00 AM – 10:00 PM
• Saturday: 9:00 AM – 10:00 PM
• Sunday: 9:00 AM – 10:00 PM

Services

Review Breakdown

**Modern Spa: A Disappointing Experience – A Review** Visiting Modern Spa recently has left a deeply negative impression, and we strongly recommend considering alternative options for your nail care needs. While the salon boasts a welcoming atmosphere and a variety of services, the reality of the experience falls far short of expectations, particularly after a recent and frustrating series of issues. The initial appointment, scheduled for a manicure and pedicure, was marred by significant problems from the outset. The promised gel manicure yielded a lackluster, poorly executed build-up, and the technician’s initial assessment of the nail shape was inaccurate, resulting in a significant error. Further complications arose with the thumbs – a nail promptly peeled off after only three days, and the subsequent repair was botched, leading to a second nail falling off within a week. This pattern of issues raises serious concerns about the salon's quality control and the technician’s competence. Beyond these isolated incidents, the overall experience has been unsettling. The staff’s lack of attentiveness, particularly when addressing the problems, is concerning. The numerous certificates offered as compensation for the errors, while appreciated, feel like a desperate attempt to mitigate the damage rather than genuine accountability. The significant time spent waiting, coupled with the lack of proactive communication, creates a frustrating and unprofessional environment. Finally, the experience extends beyond the immediate services – the persistent odor of the nail polish and the noticeable presence of fingerprints on the fingertips are significant drawbacks. The inconsistent service quality and the lack of attention to detail paint a picture of a salon struggling to maintain a consistent standard. **Recommendation:** Given these persistent problems, Modern Spa should reconsider its commitment to customer satisfaction. The negative experience experienced by this reviewer is a cautionary tale – a valuable opportunity to seek a more reliable and trustworthy nail salon.

Location