Cinderella Nails and Spa
3695 Kirby Drive, Pearland, Texas 77584
Hours
- Monday: 9:00 AM – 7:00 PM
- Tuesday: 9:00 AM – 7:00 PM
- Wednesday: 9:00 AM – 7:00 PM
- Thursday: 9:00 AM – 7:00 PM
- Friday: 9:00 AM – 7:00 PM
- Saturday: 9:00 AM – 6:00 PM
- Sunday: 11:00 AM – 5:00 PM
Services
Review Breakdown
**A Thoroughly Uneventful Experience – A Review of Cinderella Salon** Leaving Cinderella Salon presents a remarkably unsettling experience, and it’s clear that the core of the business – and its staff – struggles with essential elements of customer service. The initial appointment, while seemingly straightforward, quickly spiraled into a frustrating and deeply disappointing encounter. The lack of proactive communication regarding the powder used on the nails, combined with the subsequent dismissal of the client after a lengthy explanation about the nail technician’s behavior, speaks volumes about the salon’s priorities. The subsequent attempts to rectify the situation, including a seemingly inadequate refund and a refusal to address the underlying issues, suggests a fundamental disconnect between the salon’s promises and its actual execution. While the owner’s initial responsiveness, acknowledging the client’s frustration, is commendable, it’s ultimately insufficient to compensate for the consistently negative experience. The lingering feeling of disrespect and a lack of genuine care for the customer’s concerns leaves a significant impression, ultimately reinforcing the need to seek alternative service providers.