N & N Nails Spa

4957 Lakemont Boulevard Southeast # C2, Bellevue, Washington 98006

★★★★4.0 (25 reviews)
N & N Nails Spa interior

Hours

  • Monday: 9:30 AM – 7:00 PM
  • Tuesday: 9:30 AM – 7:00 PM
  • Wednesday: 9:30 AM – 7:00 PM
  • Thursday: 9:30 AM – 7:00 PM
  • Friday: 9:30 AM – 7:00 PM
  • Saturday: 9:30 AM – 7:00 PM
  • Sunday: 10:00 AM – 6:00 PM

Services

Nail salon

Review Breakdown

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**Navigating a Disappointing Experience: A Review of [Salon Name]** Returning to [Salon Name] after a deeply frustrating experience, our review reflects a significant concern regarding the quality of service and professionalism offered. While the salon boasts a welcoming atmosphere and positive staff interactions, the reality of the nail experience fell far short of expectations. The initial appointment, designed as a simple and enjoyable manicure, quickly devolved into a chaotic and ultimately unsatisfactory endeavor, highlighting a worrying lack of attention to detail and a troubling disregard for client well-being. The experience began with a frustratingly rushed process. The staff, while initially friendly, failed to adequately address the client’s specific request for a particular nail shape, resulting in a profoundly flawed design – a square, uneven shape – that was a stark contrast to the envisioned outcome. Following this initial misstep, the subsequent application of the pedicure was equally problematic, with the technician’s inconsistent application of the polish and a complete disregard for the client’s skin condition, resulting in significant irritation and a concerning level of skin damage. The absence of any corrective measures – such as a pressure point massage or cuticle care – further compounded the distress. The staff’s response to these issues felt largely reactive rather than proactive. The initial apology and subsequent attempts to rectify the situation, while appreciated, were inadequate and failed to adequately address the scope of the problems. The lingering concern remains: had the salon prioritized meticulous attention to detail and client comfort, the outcome would have been significantly improved. Ultimately, the experience served as a stark reminder of the importance of meticulous service and proactive problem-solving – a key element that is currently lacking at [Salon Name]. While the environment is pleasant and the service is generally positive, the core of the experience was marred by a lack of attention to detail, resulting in a deeply unsatisfactory and ultimately disappointing experience.

Location

Other nail salons in Bellevue