Nail Trend
1000 Whitlock Avenue Northwest UNIT 130, Marietta, Georgia 30064
Hours
- Monday: 10:00 AM – 7:00 PM
- Tuesday: 10:00 AM – 7:00 PM
- Wednesday: 10:00 AM – 7:00 PM
- Thursday: 10:00 AM – 7:00 PM
- Friday: 10:00 AM – 7:00 PM
- Saturday: 10:00 AM – 7:00 PM
- Sunday: Closed
Services
Review Breakdown
**A Salon with Mixed Experiences** When considering a nail salon, the reviews paint a picture of a place with both strong highlights and areas for improvement. Overall, several clients express a genuine appreciation for the skilled technicians and a clean, comfortable atmosphere, suggesting a positive experience for many. However, several recurring themes reveal areas that could enhance the client journey and ultimately bolster satisfaction. The consistent praise for Tony’s meticulous attention to detail, particularly his quick and effective repair of a damaged manicure, is noteworthy. The experience of returning to fix a nail that had already broken, despite the manager’s initial reluctance, speaks to a dedication to quality workmanship – a valuable attribute. The salon’s dedication to cleanliness is also consistently noted, reinforcing a comfortable environment. However, several reviews highlight frustrating experiences, notably the waiting times and the lack of clear communication regarding service details. The repeated instances of missed appointments, the unresolved issues with nail breakage, and the manager’s dismissive attitude towards client concerns create a negative impression. The frustration experienced by another customer underscores a potential concern regarding the salon’s professionalism and understanding of customer needs. Ultimately, while the salon offers a clean and comfortable space, the consistent issues with service quality and communication warrant careful consideration.